New in Syriafor wedding halls & event venues

An AI assistant that answers couples and families on WhatsApp, day and night.

She checks which hall is free on the date and slot they want, prices it from your packages, and holds the date for them provisionally. You confirm with one tap once they pay the deposit.

  • Never confirms without you
  • No date is booked twice
  • First 14 days free
The Munasaba bookings page: two provisional holds “Waiting for you” that end tomorrow, each with a Confirm button, and below them the Grand Hall’s month with two slots a day The bookings page in dark mode
A chat on a phone: Lama holds the Grand Hall on Thursday evening and books a visit to see the hall Lama’s chat with the groom on a phone, in dark mode

This is how a wedding booking travels, from the first message to the deposit.

None of it takes your time, except the last step: one tap on “Confirm”.

  1. 11 pmA bride asks about a dateOn your venue’s WhatsApp number, typed or as a voice note: “Thursday evening, 300 guests”.
  2. The same minuteThe free hall, and the priceOnly halls that are really free and fit their guests, priced from your packages and add-ons.
  3. Provisional holdThe date is held in their nameFor as many days as you choose, plus a time to come and see the hall.
  4. When they pay the depositYou confirm with one tapAnd they get the confirmation on WhatsApp: hall, day, guests and total.

In the demo venue the assistant is called “Lama”. You can give her any name.

The AI assistant · new in Syria

A bride wrote at 11 pm? She got her price, and her date is held.

The assistant answers on your venue’s own WhatsApp number, using what you write: your halls and their capacity, the slots, packages and add-ons, and your deposit terms. You see every word and step in whenever you like.

  • Answers at night tooCouples ask after work. No bride goes to another venue because nobody replied.
  • Only the halls that are freeShe checks the bookings before offering a date, and suggests the nearest free days if theirs is taken.
  • Prices from your packages onlyPackage × guests + add-ons, with your minimum guests. She never invents a price.
  • No date booked twiceEvery hall has a day and an evening slot, and a slot never takes two bookings, from her or from you.
  • Provisional until the depositShe holds the date for the days you set; you confirm when they pay. If they don’t, the date frees up by itself.
  • Discounts and cancellations go to youSo do payments already made and complaints: she hands them to you with a WhatsApp alert.
  • Books hall visitsWithin your visiting hours, before the event day, straight onto your calendar.
  • Understands voice notesThe bride or her mother sends a voice note, and she understands and replies.
  • Try her before switching onChat with her as if you were a groom, and see how she replies before she talks to anyone.
How she prices

Package × guests, add-ons on top.

You set the price per guest for each package and the minimum billed, and each add-on’s price. The maths comes out the same every time.

Classic package$18 per guest · min. 150
  • 300 guestsAt the guest price: $18 × 300$5,400
  • 120 guestsBilled at the minimum: 150 guests$2,700
  • Gold for 300Buffet, band, zaffeh, photos: $27 × 300$8,100
Damascene zaffeh (arada)+$300
Video with editing+$350

Prices from the demo venue. She never invents a price or a discount, and quotes your deposit terms exactly as you wrote them.

From the demo venue

“Can you give us 20% off?” That’s your call, not the assistant’s.

A discount, a cancellation, money already paid or a complaint: the assistant doesn’t decide for you. Here is what she does:

  1. She replies kindly that the request has reached the venue’s management.
  2. The chat is marked “Needs your reply”, and you get a WhatsApp alert.
  3. You tap “Take over” and carry on yourself.
The Chats page: a client asks for 20% off the Gold package for 400 guests, Lama passed it to the venue, with “Needs your reply” and a “Take over” button The Chats page in dark mode with a discount request handed to the venue
Bookings

Every hall’s month, day and evening, at a glance.

Provisional is striped, a visit is blue, confirmed is filled. The holds the assistant made wait for you at the top, under “Waiting for you”, each with its deadline.

A booking opened over the Grand Hall’s month: a company night, 220 guests, hospitality package with an add-on, the total, a visit today at 5 pm, and buttons for They visited, Confirm and Extend hold The same booking in dark mode
Open any booking: guests, package, add-ons, total, deposit and balance, and the visit time.
The Grand Hall’s month on a phone, a Day and Eve slot each day, bookings coloured by status The month on a phone in dark mode
From your phone too.
  • Waiting for youOne tapEvery hold shows at the top with its deadline. “Confirm” with the deposit, and the bride gets the confirmation on WhatsApp.
  • They visited · Event doneOne tap each. After the visit a “lovely to meet you”, after the event a thank-you with a review request.
  • The week at a glanceThis week’s events, today’s visits and the holds about to end, on the home page.
Automatic messages

From the confirmation to the first anniversary, the messages go out by themselves.

With the couple’s name, your venue and their booking details, right on time. You don’t write a single one. Your clients receive them in Syrian Arabic; here they are in English.

With every new event. A family that comes back for an engagement or a birthday gets the whole sequence again.

  1. Booking confirmed

    When you tap “Confirm”

    Congratulations Yazan 💐 Your booking at Al Yasmine Hall is confirmed: Yazan & Tala’s wedding — Grand Hall Thursday 15/10 · evening · 300 guests Total $5,700 · deposit paid $1,700

    With the hall, day, slot, guests and total
  2. A week before

    Details check

    Hi Yazan 💐 Al Yasmine Hall here. One week to Yazan & Tala’s wedding. Let’s check the details: still 300 guests? Does the timing suit you? Any change, just message us here.

    You choose how many days before
  3. Before a hold ends

    For provisional bookings

    Hi Dima 🌸 Al Yasmine Hall here. Your hold on Yasmine Garden for Friday 16/10 ends tomorrow. If you’d like to secure it, reply here and we’ll arrange the deposit.

    If it ends, the date frees up and they are told
  4. After the event

    When you tap “Event done”

    Congratulations Yazan 💐 and thank you for celebrating with Al Yasmine Hall. If you enjoyed it, a few kind words or a short review would mean a lot to us.

    Add your review link in “Automatic messages”
  5. A year later

    “Happy anniversary”

    Happy anniversary Yazan 💐 a year since your celebration at Al Yasmine Hall. If another happy occasion is coming, we’re ready.

    And the family remembers you for the next one
The venue system

Your halls, packages, bookings and WhatsApp chats, in one place.

On a computer or your phone. The app is light and built for slow internet.

Your halls and packages Each hall with its capacity (from–to guests), packages priced per guest or fixed, what’s included and in which halls, and add-ons with their prices.
The Halls & packages page: Grand Hall 150–450 guests and Yasmine Garden 80–250, day, evening and visiting times, the hold length, and packages priced per guest The Halls & packages page in dark mode
Every booking adds up Package, add-ons and total work themselves out; record the deposit paid and see the balance. Dinner or buffetZaffehStage décor & flowersBand or DJPhotography
A confirmed wedding on a phone: 380 guests, Gold package, two add-ons, total $10,760, deposit paid and balance The confirmed booking on a phone in dark mode
Day and evening Every hall has two slots a day, and you set their hours.
Hold length 3 days or more, your choice. Extend it for a family with one tap.
Deposit terms in your words The assistant quotes them as written and never makes up terms.
All chats in one inbox Every WhatsApp chat, with the ones that need you on top.
Safe sending for your number Human-like gaps, a daily cap and “typing…” before each message, so your number stays safe.
More than one number? Each extra WhatsApp number is $10 a month, and we add it for you.
Price

One price, everything included.

The same system for small and large venues, with the AI assistant.

Munasaba

New in Syria
$50a month

The whole system, with an AI assistant that answers and holds dates for you.

  • Your halls with their capacity, two slots a day, no date booked twice
  • Packages per guest or fixed, add-ons, totals worked out for you
  • Confirmation, a week-before check, a hold-ending notice, a thank-you and review request
  • All WhatsApp chats in one place, and import from Excel
  • An assistant that answers couples and families day and night
  • Checks the free hall and suggests the nearest date
  • Holds the date and books visits; you confirm
  • Discounts, cancellations and payments go to you
  • Understands voice notes, try her before switching on, take over any time
Talk to Sham

First 14 days free, on your real account

Each extra WhatsApp number $10 a month

Paid monthly, arranged directly with the Muhkam team

Questions

Questions from venue owners

Another question? Ask Sham on WhatsApp; she replies in seconds.

01Do I need to be good with technology?
No. Sham opens a 14-day trial for you, links your venue’s WhatsApp with a code from your phone, and fills in your halls and packages from a photo of your price list. Inside the app a guided tour explains every page, and if you get stuck, Sham or the team help you step by step.
02Does the assistant confirm bookings by herself?
No. Everything she does is provisional, and she says so clearly: “a provisional booking, confirmed once you pay the deposit to the venue”. The booking appears under “Waiting for you” with its deadline: tap “Confirm” when they pay, and the family gets the confirmation on WhatsApp. While it is provisional, the same hall, day and slot can’t be booked by anyone else.
03What if they never come back to pay?
A day before the hold ends they get a gentle reminder. If it ends without a confirmation, the date frees up by itself and they are told, so no day stays blocked for nothing. If you want to give a family more time, extend the hold with one tap.
04How does she work out prices?
From the prices you write: the price per guest of each package (or its fixed price) and the minimum billed, and the price of each add-on. The system multiplies the package by the guests and adds the extras. The assistant never calculates in her head, and never invents a price, a discount or a free extra.
05What if they ask for a discount or want to cancel?
The assistant doesn’t decide on things like that. She hands the chat to you at once, it is marked “Needs your reply”, and you get a WhatsApp alert. The same goes for cancellations, deposits already paid, complaints and anything outside your list.
06Can I reply myself any time?
Of course. Take over any chat at any time, from the app or straight from your phone, and the assistant stays quiet with that client. Hand it back with one tap whenever you like.
07How do I pay?
The first 14 days are free on your real account. After that you pay monthly, directly with the Muhkam team: $50 a month with the AI assistant, and $10 for each extra number. We agree on the payment method when we set up your account.
08Does it work on a weak connection?
Yes. The app is light and built for slow internet. Messages and replies are sent from our side as a device linked to WhatsApp, so they go out even if your phone is off or your connection is weak. Just let your phone go online every few days, because WhatsApp unlinks devices when the phone is away for a long time.
Team

The team behind Munasaba.

A small team at Muhkam, half human and half AI, all with one job: your venue never misses a wedding.

Qusai

Founder · Muhkam

Sits with venue owners, listens to what wears them down, and decides what we build next.

Blaze

Systems engineer AI

Builds Munasaba and improves it every day: bookings, packages, the assistant and the reminders.

Sham

Sales & support AI

Answers you day and night, explains the system, opens your trial, and sorts things out with you if you get stuck.

Talk to her →

Louay

Co-founder · growth in Syria

Brings Munasaba to venues across Syria, close to them on the ground, and follows up with you from day one until everything runs.

Start your trial

Talk to Sham on WhatsApp.

Sham is Muhkam’s AI assistant, on WhatsApp. Ask her anything about Munasaba, and if you’d like to start, she opens a free 14-day trial account and sets it up with you.

  • She replies in seconds, in Syrian Arabic or English.
  • She is a live example of the assistant that will answer your clients.
  • You can ask to talk to someone from the team at any time.
S
Shamon WhatsApp · +963 968 317 581
Hi, I run a wedding hall in Damascus. How would Munasaba help me?21:04
ShamHello 👋 Munasaba lays out every hall’s month with its two slots, never lets a day be booked twice, and sends couples their confirmation and reminders by itself. An AI assistant gives prices from your packages and holds dates even at night, and you confirm. What’s your name and your venue’s name?21:04